Brand Experience Associate — Style & Loyalty

Gap; Meridian (ID); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount: 50% off regular‑

Competitive PTO plan

Volunteer hours (up to 5 hours/month)

401(k) with company match

Employee stock purchase plan

Health, dental, vision, life insurance

Job summary

Gap Inc. is in Meridian, Idaho, seeking a Brand Associate to bring our optimistic American style to life in-store. You will engage customers, educate them on products, and deliver an omni-channel shopping experience with a focus on service excellence.

You’ll work closely with leadership to meet sales goals and create a welcoming, organized environment. The role requires strong communication, a passion for retail, and flexibility to cover holidays and peak hours.

Qualifications

• Excellent communication and customer service skills.
• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, open to feedback and taking action.
• Agreeable to work a flexible schedule to meet the needs of the business, including holidays, evenings, weekends.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail passion

Problem solving

Flexible schedule

Retail technology

Mobility & lifting

Job description

Gap Inc. is in Meridian, Idaho, seeking a Brand Associate to bring our optimistic American style to life in-store. You will engage customers, educate them on products, and deliver an omni-channel shopping experience with a focus on service excellence.

You’ll work closely with leadership to meet sales goals and create a welcoming, organized environment. The role requires strong communication, a passion for retail, and flexibility to cover holidays and peak hours.