Brand Experience Associate (Retail & Loyalty)

Gap; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life

Job summary

Gap in Dallas is seeking a Brand Associate to bring the Gap experience to life for customers, delivering excellent service and educating on products. You’ll use an omni‑channel approach to connect with shoppers and support leadership in achieving store goals.

You’ll engage with customers, promote loyalty programs, assist on the sales floor, fitting room, and cash wrap, and maintain a neat, organized workspace. You must be flexible to work evenings and weekends in a fast-paced retail environment.

Qualifications

• Customer-focused service provider with a flair for consultative selling.
• Strong communication and interpersonal skills.
• Ability to learn product details and drive omni-channel experiences.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about loyalty programs and product features.
• Engage with customers to drive sales using suggestive selling.
• Support sales floor, fitting room, cash wrap, and back‑of‑house tasks.
• Maintain a neat, clean, and organized work space.
• Handle customer interactions professionally and resolve issues promptly.

Job description

Gap in Dallas is seeking a Brand Associate to bring the Gap experience to life for customers, delivering excellent service and educating on products. You’ll use an omni‑channel approach to connect with shoppers and support leadership in achieving store goals.

You’ll engage with customers, promote loyalty programs, assist on the sales floor, fitting room, and cash wrap, and maintain a neat, organized workspace. You must be flexible to work evenings and weekends in a fast-paced retail environment.