Brand Experience Associate - Flexible Shifts & Perks

Gap; McLean (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision and life ins.

Job summary

Gap is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers on products, promote loyalty programs and collaborate with leadership to meet store goals.

As part of our omni-channel team, you will support sales, the fitting room, and cash wrap while maintaining a clean, organized workspace and lifting up to 30 lbs. A flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Excellent communication and teamwork to meet store goals.
• Customer-focused service on and off the sales floor to deliver an exceptional experience.
• Passion for retail and ability to thrive in a fast-paced environment.
• Strong problem-solving mindset with openness to feedback and action.
• Flexibility to work a schedule including holidays, evenings, overnights and weekends.
• Ability to use retail technology and POS systems.
• Ability to maneuver around the store and lift up to 30 lbs.

Responsibilities

• Interact with customers to provide excellent service and educate on products.
• Engage customers to drive sales using suggestive selling and loyalty programs.
• Support store operations on the sales floor, fitting rooms and cash wrap.
• Maintain a neat and organized work area and assist with visual merchandising.
• Collaborate with leadership to deliver a best-in-class omnichannel customer experience.
• Contribute to achieving personal and store goals through teamwork and accountability.
• Handle customer interactions professionally and resolve issues promptly.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail technology

Lifting 30 lbs

Job description

Gap is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class shopping experience. You will educate customers on products, promote loyalty programs and collaborate with leadership to meet store goals.

As part of our omni-channel team, you will support sales, the fitting room, and cash wrap while maintaining a clean, organized workspace and lifting up to 30 lbs. A flexible schedule including evenings, weekends, and holidays is required.