Brand Experience Associate — Baby & Family Retail

Carters Inc.

Humble (KY)

On-site

USD 24,000 - 30,000

Full time

8 days ago

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Benefits offered by this job

30% brand discount

Mental health benefits

Education and development programs

Job summary

Carter’s is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, explain baby essentials and school-ready products, and support a warm, inclusive environment that values teamwork and growth.

This role involves assisting with omnichannel shopping, POS transactions, and maintaining store presentation. You’ll join a supportive team that prioritizes development and flexible scheduling, with opportunities to advance as you contribute to an

Qualifications

Demonstrated customer service and engagement skills.
Effective and professional verbal and written communication skills.
The ability to manage multiple tasks at once.
A positive and solutions-oriented mindset.

Responsibilities

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
Execute and expedite point of sale/register transactions.
Complete floor replenishment and shipment as needed.
Articulate current promotional events and the brand loyalty program, including credit, to customers.
Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.