Retail Sales Associate — Baby & Kids Brand Experience

Carters Inc.; Vienna (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

Employee discount 30%

Tuition-free education & ESL program

Job summary

Carter’s is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet new parents and grandparents, introduce baby essentials, and assist with school readiness, all while upholding our inclusive culture.

In this role you’ll resolve customer issues, support omnichannel shopping, handle POS transactions, and help with replenishment. We value teamwork, flexibility, and growth across our stores.

Qualifications

• Positive and solutions-oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Job description

Carter’s is seeking a Sales Associate to be the first face of our brand for growing families. You’ll greet new parents and grandparents, introduce baby essentials, and assist with school readiness, all while upholding our inclusive culture.

In this role you’ll resolve customer issues, support omnichannel shopping, handle POS transactions, and help with replenishment. We value teamwork, flexibility, and growth across our stores.