Brand Experience Associate — Baby & Family Retail

Carter's, Inc.; Frederick (MD); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

30% discount on our brands

Mental health benefits

Referral bonuses

Tuition-free GED or bachelor’s degree

Career development programs

Job summary

Carter's, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and support them through the shopping journey with friendly, knowledgeable service.

Join a welcoming environment with benefits like a 30% discount, mental health support, referral bonuses, and programs that advance education. You will work in a role that blends in-store work with brand training and career growth.

Qualifications

• Experience in customer service and retail is preferred.
• Effective verbal and written communication skills.
• Ability to multitask in a busy environment.
• Positive, solution-oriented mindset and friendly demeanor.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles, features, and benefits.
• Resolve customer issues proactively while balancing many customers.
• Assist omnichannel needs to ensure a positive shopping experience.
• Process and expedite point of sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain promotions and the brand loyalty program to customers.

Skills

Customer service

Communication skills

Multitasking

Solution oriented

Positive mindset

Tools

POS system

Job description

Carter's, Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help them explore baby essentials, and support them through the shopping journey with friendly, knowledgeable service.

Join a welcoming environment with benefits like a 30% discount, mental health support, referral bonuses, and programs that advance education. You will work in a role that blends in-store work with brand training and career growth.