Brand Experience Associate

Abercrombie & Fitch Spain, SL; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

A Global Team

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives in New York to bring the store experience to life, engaging customers with care and presenting a welcoming atmosphere. You will assist customers, support product needs across categories, and help maintain a polished selling floor.

The role focuses on customer interaction, efficient cash wraps, and seamless omni-channel support, with opportunities for career advancement and benefits. Starting pay is $17.00 per hour.

Qualifications

• Frontline customer service experience and ability to create a welcoming atmosphere.
• Comfort in a dynamic environment balancing engagement with tasks.
• Strong organizational skills and attention to detail.
• Reliability and consistent attendance.

Responsibilities

• Provide warm, welcoming, attentive service to all customers and offer product support and styling guidance across categories.
• Support replenishment and maintain a clean, organized sales environment with presentation standards.
• Process purchases, returns, and exchanges efficiently while ensuring a friendly checkout experience.
• Support omni-channel orders, including in-store pick-up and ship-from-store packaging.

Skills

Customer service

Adaptability

Organization

Reliability

Job description

Abercrombie & Fitch Co. is hiring Brand Representatives in New York to bring the store experience to life, engaging customers with care and presenting a welcoming atmosphere. You will assist customers, support product needs across categories, and help maintain a polished selling floor.

The role focuses on customer interaction, efficient cash wraps, and seamless omni-channel support, with opportunities for career advancement and benefits. Starting pay is $17.00 per hour.