Brand Experience Specialist - Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; New York (NY); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr­

Being YOU

Job summary

Abercrombie & Fitch Co. in New York is seeking Brand Representatives to bring our store experience to life—engaging customers with warmth, helping them find what they need, and maintaining a welcoming environment.

The role focuses on delivering attentive service, assisting with product recommendations across categories, supporting replenishment and visual standards, and handling purchases, returns, and online order support at the cash wrap.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience : Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance : Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations : Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders : Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. in New York is seeking Brand Representatives to bring our store experience to life—engaging customers with warmth, helping them find what they need, and maintaining a welcoming environment.

The role focuses on delivering attentive service, assisting with product recommendations across categories, supporting replenishment and visual standards, and handling purchases, returns, and online order support at the cash wrap.