Brand Experience Ambassador | Flexible Schedule & Growth

Abercrombie & Fitch Spain, SL; Norwalk (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Job summary

Abercrombie & Fitch Co. in Norwalk, CT is seeking Brand Representatives to translate our store experience into a warm, inclusive environment. You’ll assist customers, offer styling guidance, and help maintain an appealing, organized sales floor.

Responsibilities include replenishment, conducting transactions, returns, and omni-channel support for online orders. The role emphasizes reliability and attendance, with employee merchandise discounts and flexible scheduling as perks.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer experience

Engagement balance

Organizational skills

Attendance reliability

Job description

Abercrombie & Fitch Co. in Norwalk, CT is seeking Brand Representatives to translate our store experience into a warm, inclusive environment. You’ll assist customers, offer styling guidance, and help maintain an appealing, organized sales floor.

Responsibilities include replenishment, conducting transactions, returns, and omni-channel support for online orders. The role emphasizes reliability and attendance, with employee merchandise discounts and flexible scheduling as perks.