Brand Experience Ambassador | Flexible Schedule

Abercrombie & Fitch Spain, SL; Clinton (CT); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

A Global Team of People Who'll Celebr/

Job summary

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life through warm, personalized customer service and a welcoming atmosphere.

You’ll assist customers in finding items, provide styling guidance, and help maintain an appealing storefront. You’ll support replenishment, maintain presentation standards, handle purchases and returns at the cash wrap, and fulfill online orders including in-store pickup and ship-from-store.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Skills

Customer service

Merchandising

Cash handling

Omnichannel

Job description

Abercrombie & Fitch Co. is seeking Brand Representatives to bring the store experience to life through warm, personalized customer service and a welcoming atmosphere.

You’ll assist customers in finding items, provide styling guidance, and help maintain an appealing storefront. You’ll support replenishment, maintain presentation standards, handle purchases and returns at the cash wrap, and fulfill online orders including in-store pickup and ship-from-store.