Brand Experience Ambassador | Flexible Schedule & Growth

Abercrombie & Fitch Co.; Longview (TX); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Merch Discount

Flexible Schedule

Career Advancement

Brand Affiliate

Job summary

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers, guiding product selections, and maintaining a welcoming atmosphere in the store.

You’ll help customers feel seen, supported, and stylish while upholding presentation standards across departments. You will handle transactions, returns, and exchanges, assist with online-order support, and contribute to a cohesive omni-channel shopping experience.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges with a friendly checkout experience.
• Support Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Communication

Organization

Reliability

Job description

Abercrombie & Fitch Co. is hiring Brand Representatives to bring the store experience to life by engaging customers, guiding product selections, and maintaining a welcoming atmosphere in the store.

You’ll help customers feel seen, supported, and stylish while upholding presentation standards across departments. You will handle transactions, returns, and exchanges, assist with online-order support, and contribute to a cohesive omni-channel shopping experience.