Brand Experience Ambassador | Flexible Schedule & Growth

A&F Stores, Inc.; New York (NY); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Career Advancement

Brand Affiliate Program

Training & Development

Supportive Global Team

Job summary

Abercrombie & Fitch Co. in New York is seeking Brand Representatives to bring our store experience to life, engaging customers with care and presenting our brand authentically. You’ll help customers find what they need and maintain a welcoming, well-presented environment.

You’ll support the sales floor with product replenishment, handle checkout and returns, and participate in omni-channel tasks like in-store pickups and ship-from-store orders. A reliable, detail‑oriented teammate thrives here.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation in a natural way, and offer product support and styling guidance across categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales environment.
• Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly checkout experience.
• Create a seamless omni‑channel experience by supporting Save the Sale orders, fulfilling In‑Store Pick‑Up, and packaging ship‑from‑store orders.

Skills

Customer service

Retail experience

Interpersonal skills

Attention to detail

Job description

Abercrombie & Fitch Co. in New York is seeking Brand Representatives to bring our store experience to life, engaging customers with care and presenting our brand authentically. You’ll help customers find what they need and maintain a welcoming, well-presented environment.

You’ll support the sales floor with product replenishment, handle checkout and returns, and participate in omni-channel tasks like in-store pickups and ship-from-store orders. A reliable, detail‑oriented teammate thrives here.