Brand Experience Ambassador

Abercrombie & Fitch Co.; Florida; On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Brand Affiliate program

Training and Development

Inclusive, global team culture

Job summary

Abercrombie & Fitch Co. is seeking a Customer Experience Associate to deliver warm, welcoming service and expert styling guidance in a fast-paced retail setting.

You will help maintain an organized sales floor, process purchases and returns at the cash wrap, and support online order fulfillment including in-store pickups and ship-from-store. The role emphasizes reliable attendance, strong organizational skills, and a commitment to inclusive customer experiences within a global brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: provide warm, welcoming, and attentive service to all customers.
• Anticipate needs, initiate conversation naturally, and offer product support.
• Sales Floor Maintenance: replenish products and maintain a clean, organized sales environment.
• Cash Wrap Operations: process purchases, returns, and exchanges with a friendly checkout.
• Online Orders: support Save the Sale orders, In-Store Pick-Up, and ship-from-store orders.

Skills

Customer service

Attention to detail

Reliability

Organizational skills

Job description

Abercrombie & Fitch Co. is seeking a Customer Experience Associate to deliver warm, welcoming service and expert styling guidance in a fast-paced retail setting.

You will help maintain an organized sales floor, process purchases and returns at the cash wrap, and support online order fulfillment including in-store pickups and ship-from-store. The role emphasizes reliable attendance, strong organizational skills, and a commitment to inclusive customer experiences within a global brand.