Brand-Driven Sales Lead — Elevate Customer Experience

Chico's; Richmond (VA); On-site; USD 19,000 - 24,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career-op

Sister brand discounts

Job summary

Chico's in Richmond, VA is seeking a Sales Lead to support store leadership and supervise the team on the sales floor. You will set the tone for service, coach associates, and ensure brand standards are met while delivering personalized customer experiences.

Responsibilities include opening/closing, cash handling, scheduling, inventory, and staying current on promotions. This role emphasizes teamwork, hospitality, and a customer-centric approach.

Qualifications

• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability — including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Customer service

Team leadership

Communication

Job description

Chico's in Richmond, VA is seeking a Sales Lead to support store leadership and supervise the team on the sales floor. You will set the tone for service, coach associates, and ensure brand standards are met while delivering personalized customer experiences.

Responsibilities include opening/closing, cash handling, scheduling, inventory, and staying current on promotions. This role emphasizes teamwork, hospitality, and a customer-centric approach.