Brand-Driven Sales Associate | Fashion & Customer Experience

Madewell; Pittsburgh (Allegheny County); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Bonus programs

Discount on brand products

Lifestyle discounts

401(k) plan

Job summary

Madewell, part of J.Crew Group, is looking for a Sales Associate to bring personal style and energy to our store floor. You will help customers discover their look and collaborate with teammates to drive business success, creating a welcoming, inclusive experience that reflects the Madewell brand.

You will support brand values while staying current with fashion trends, and you should be comfortable with flexible hours, including nights and weekends, to meet customer needs.

Qualifications

• 18+ years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Problem solving

Flexibility

Physical fitness

Job description

Madewell, part of J.Crew Group, is looking for a Sales Associate to bring personal style and energy to our store floor. You will help customers discover their look and collaborate with teammates to drive business success, creating a welcoming, inclusive experience that reflects the Madewell brand.

You will support brand values while staying current with fashion trends, and you should be comfortable with flexible hours, including nights and weekends, to meet customer needs.