Brand-Driven Retail Sales Associate — Growth & Perks

Carters; San Jose (CA); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

30% employee discount

Referral bonuses

Mental health benefits

Education assistance (tuition)

Job summary

Carter's is seeking a Sales Associate to greet customers, learn product lines, and help families prepare for everyday moments. You will support omnichannel shopping and promote the brand loyalty program while delivering excellent service in a busy store environment.

This role emphasizes teamwork, adaptability, and a friendly, solutions-oriented mindset. It offers opportunities for growth and employee benefits such as a discount and scheduling flexibility.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Job description

Carter's is seeking a Sales Associate to greet customers, learn product lines, and help families prepare for everyday moments. You will support omnichannel shopping and promote the brand loyalty program while delivering excellent service in a busy store environment.

This role emphasizes teamwork, adaptability, and a friendly, solutions-oriented mindset. It offers opportunities for growth and employee benefits such as a discount and scheduling flexibility.