Brand-Driven Retail Sales Associate: Designer Toys

Pop Mart; United States; Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Performance-based growth opportunities

Onboarding and product training

Career development and internal promo

Zusammenfassung

POP MART in Canoga Park, CA is seeking energetic Sales Associates who deliver memorable shopping experiences and bring our brand to life through storytelling, product knowledge, and sales excellence.

You will warmly greet guests, introduce POP MART's collectible world, and provide personalized recommendations to inspire repeat visits. The role includes merchandising, stock handling, and operating the POS system.

Qualifikationen

• 1+ year of customer-facing retail, hospitality, entertainment, or service industry experience preferred.
• Passion for delivering exceptional customer service and creating memorable experiences.
• Strong communication and interpersonal skills with diverse customers.

Aufgaben

• Deliver an exceptional customer experience by warmly welcoming every guest and building authentic relationships.
• Educate customers on POP MART's story, collaborations, and product collections to drive sales.
• Process purchases, returns, exchanges, and loyalty transactions; upsell and meet store goals.
• Assist with receiving shipments, merchandising, inventory management, and maintaining stockroom accuracy.
• Collaborate with teammates to maintain store presentation and safety throughout the floor and backroom.

Kenntnisse

Customer service

Communication

Brand storytelling

Sales-oriented

Multi-tasking

Bilingual (plus)

Ausbildung

High school diploma or equivalent

Tools

Point-of-sale system

Jobbeschreibung

POP MART in Canoga Park, CA is seeking energetic Sales Associates who deliver memorable shopping experiences and bring our brand to life through storytelling, product knowledge, and sales excellence.

You will warmly greet guests, introduce POP MART's collectible world, and provide personalized recommendations to inspire repeat visits. The role includes merchandising, stock handling, and operating the POS system.