Brand-Driven Retail Associate: Elevate Customer Experience

Old Navy; Terrell (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount: 50% off at Old/N

Competitive paid time off

Volunteer hours allowance

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life保险

See more of the benefits we offer

Job summary

Old Navy is seeking a full-time Brand Associate in Terrell, TX to bring our brand to life for customers, deliver outstanding service, and educate shoppers on products using an omni-channel approach.

You will collaborate with leadership to meet store goals, promote our loyalty program, and maintain a neat, organized workspace. Ideal candidates thrive in retail, communicate well, and adapt to flexible shifts, including holidays.

Qualifications

• Good communicator with the ability to effectively interact with customers and your team to meet goals.
• Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Good communicator

Customer-focused service

Retail experience

Problem solver

Flexible schedule

Retail technology

Able to lift 30 lbs

Tools

Retail technology

Job description

Old Navy is seeking a full-time Brand Associate in Terrell, TX to bring our brand to life for customers, deliver outstanding service, and educate shoppers on products using an omni-channel approach.

You will collaborate with leadership to meet store goals, promote our loyalty program, and maintain a neat, organized workspace. Ideal candidates thrive in retail, communicate well, and adapt to flexible shifts, including holidays.