Brand Consultant

Swickard Acura of Thousand Oaks; Triunfo Corner (CA); Hybrid; USD 50,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Employee vehicle purchase discounts

Training and career development

Job summary

Swickard Acura of Thousand Oaks is seeking a hospitality-driven Brand Specialist to warmly welcome guests and guide them through the Acura lineup with confidence. You will connect performance, technology, and value to each buyer, listen to needs, and present the right vehicle with enthusiasm.

No automotive experience is required; we provide paid brand and product training from day one. You’ll build lasting guest relationships through CRM and aim to grow earnings and expertise in a high-end

Qualifications

• Hospitality, luxury retail, or guest-facing experience preferred
• Willingness to learn and grow earnings in a high-end brand environment

Responsibilities

• Welcome guests with warmth and professionalism, creating a strong first impression
• Guide guests through the Acura lineup with knowledge of features and value
• Listen to guests to match needs with the right vehicle and drive enthusiasm
• Conduct vehicle presentations and test drives to showcase the Acura experience
• Build lasting guest relationships through thoughtful follow-up and CRM use
• Collaborate with sales and finance to guide a smooth purchase process
• Stay current on Acura lineup, including hybrids and EVs
• Represent Acura of Thousand Oaks with hospitality and care

Skills

Hospitality

Sales

Communication

CRM tools

Tools

CRM systems

Job description

Description

IS THIS YOU?

• You're warm, professional, and genuinely good at making people feel heard and confident in their decisions
• You come from hospitality, luxury retail, sales, or another guest-facing role and you're ready to build a high-earning career at a precision-focused luxury import brand
• You don't need automotive experience -- you need drive, people skills, and a genuine desire to deliver an exceptional guest experience every time

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

WHAT YOU'LL DO

• Welcome guests to Acura of Thousand Oaks with genuine warmth and professionalism -- creating a first impression that reflects the precision and care the brand stands for
• Guide guests through the Acura lineup with growing product knowledge and confidence -- connecting performance, technology, and value to what matters most to each individual buyer
• Listen carefully to understand each guest's needs, lifestyle, and priorities -- then present the right vehicle with clarity and genuine enthusiasm
• Conduct engaging vehicle presentations and test drives that bring the Acura driving experience to life
• Build lasting guest relationships through consistent, thoughtful follow-up and disciplined CRM use
• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process
• Stay current on Acura's lineup, technology features, and the growing hybrid and EV offerings
• Represent Acura of Thousand Oaks and Swickard's hospitality standard in every interaction

WHAT WE'RE LOOKING FOR

• No automotive experience required -- paid Acura brand and product training provided from day one
• Previous experience in hospitality, luxury retail, sales, or a guest-facing role strongly preferred
• Warm, professional presence -- Acura guests expect a consultant who is knowledgeable, attentive, and genuinely focused on their needs
• Natural communicator who listens well, builds rapport quickly, and follows through with integrity
• Self-motivated with a genuine desire to grow your earnings and your expertise over time
• Comfortable with CRM tools and digital communication -- or quick to learn them
• Valid driver's license with a clean driving record
• A genuine hospitality mindset -- every guest interaction is an opportunity to earn loyalty and you treat it that way

WHAT WE OFFER

• Income potential of $50,000 - $120,000+ annually
• Paid Acura brand and product training -- manufacturer-supported and designed to build real expertise
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts
• A team culture built on hospitality, precision, and genuine care for every guest

WHY ACURA OF THOUSAND OAKS

• Acura is a brand built on the intersection of performance and dependability -- guests choose it deliberately and stay loyal when the experience matches the vehicle
• Thousand Oaks is a strong, affluent Southern California community with a loyal Acura ownership base -- guests here return to the Brand Specialists who made them feel genuinely valued and well-served
• A growing hybrid and EV lineup gives Brand Specialists a compelling and evolving product story to tell -- guests in this market care about both performance and sustainability
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does every day
• Leadership that invests in your development and celebrates the people who build lasting guest loyalty

Acura of Thousand Oaks is a store where a hospitality-first Brand Specialist can build a genuinely rewarding career. The brand is precise, the market is strong, and the training will give you everything you need to represent one of Japan's most respected luxury names with confidence and authentic enthusiasm.

If you're warm, driven, and ready to bring your guest-facing skills to the world of Acura -- we'd like to meet you.