Brand Concierge - Baby & Family Retail

Carter's Inc.; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Carter's Inc. in Miami, Florida is seeking a Sales Associate who will be the first face of the brand. This role involves greeting customers, assisting with product features, resolving issues, and ensuring a positive shopping experience. Candidates should have strong customer service skills, a solutions-oriented mindset, and effective communication abilities. This position may require weekend and holiday availability. Carter's offers an inclusive work environment and values diverse backgrounds.

Qualifications

• Demonstrated customer service and engagement skills.
• Positive and solutions-oriented mindset.
• Effective and professional verbal and written communication skills.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles.
• Proactively resolve issues for customers.
• Meet customer needs by assisting with omnichannel services.
• Execute point of sale transactions.
• Complete floor replenishment and shipment.
• Articulate current promotional events and brand loyalty program.
• Minimize store loss by providing exceptional customer service.

Skills

Customer service skills

Solutions-oriented mindset

Effective communication skills

Ability to manage multiple tasks

Job description

Carter's Inc. in Miami, Florida is seeking a Sales Associate who will be the first face of the brand. This role involves greeting customers, assisting with product features, resolving issues, and ensuring a positive shopping experience. Candidates should have strong customer service skills, a solutions-oriented mindset, and effective communication abilities. This position may require weekend and holiday availability. Carter's offers an inclusive work environment and values diverse backgrounds.