Brand & Campaigns Marketing Coordinator

Neighborhood Housing Services Baltimore; Baltimore (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Neighborhood Housing Services of Baltimore seeks a Marketing & Communications Coordinator to support the Marketing Department, strengthen NHS visibility, and share its impact with customers, partners, donors, and community members.

The role includes content creation, campaign coordination, social media management, email communications, marketing requests, and brand consistency. A strong communicator who can manage multiple projects and uphold NHS’s mission is ideal.

Qualifications

• Minimum 2–3 years of experience in marketing, communications, nonprofit communications, or related fields.
• Experience managing social media platforms and creating digital content required.
• Experience with email marketing platforms and content management systems preferred.
• Experience creating graphics and marketing materials using Canva or Adobe Creative Suite preferred.

Responsibilities

• Support the execution of marketing and communications campaigns that promote NHS programs, services, events, and organizational initiatives.
• Assist with campaign planning, timelines, content calendars, promotional materials, and followup communications.
• Coordinate with internal departments to gather program information, deadlines, customer stories, and marketing needs.
• Support promotional efforts for programs including homebuyer education, financial coaching, lending programs, community development initiatives, and special events.
• Monitor and organize internal marketing requests to support timely completion of projects.
• Create and edit content for social media, newsletters, blogs, flyers, event materials, customer stories, and other communications.
• Develop engaging messaging that aligns with NHS’s brand, mission, and organizational goals.
• Support storytelling efforts by identifying and highlighting customer experiences, community impact, and program successes.
• Review marketing materials for accuracy, consistency, grammar, formatting, and brand alignment.
• Manage day-to-day social media activities, including scheduling, posting, engagement, and basic performance tracking.
• Assist with email marketing campaigns, newsletters, event communications, and audience outreach.
• Maintain accurate email marketing lists, including contact updates, segmentation support, and list organization.
• Support HubSpot activities including email campaigns, contact management, forms, and basic reporting.
• Assist with basic website content updates, including program updates, blogs, events, and announcements.
• Maintain marketing calendars, project trackers, shared files, templates, and content libraries.
• Support the organization and upkeep of marketing systems, tools, and workflows.
• Coordinate with vendors, designers, photographers, printers, and other external partners as needed.
• Assist with creative requests, approvals, production timelines, and marketing deliverables.
• Track basic marketing performance metrics related to campaigns, social media, email, and events.
• Provide marketing and communications support for workshops, community events, outreach activities, graduations, and organizational events.
• Assist with event promotion, registration communications, signage, printed materials, social media coverage, and post-event follow-up.
• Support collection of event photos, testimonials, and content for future marketing efforts.
• Participate in department meetings and contribute to improving marketing processes, systems, and workflows.
• Stay informed on marketing trends, tools, and best practices.
• Perform additional tasks and assist with special projects as assigned.

Skills

Social media management

Content creation

Digital communications

Written and editing skills

Project coordination

Education

Bachelor’s degree in Marketing, Communications, Public Relations, Journalism, Digital Media, or related field

Tools

HubSpot

Canva

Adobe Creative Suite

Content management systems

Job description

Neighborhood Housing Services of Baltimore seeks a Marketing & Communications Coordinator to support the Marketing Department, strengthen NHS visibility, and share its impact with customers, partners, donors, and community members.

The role includes content creation, campaign coordination, social media management, email communications, marketing requests, and brand consistency. A strong communicator who can manage multiple projects and uphold NHS’s mission is ideal.