Brand Storyteller & Social Media Manager

Neighborhood Health Association of Toledo, Inc.; Toledo (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

Neighborhood Health Association (NHA) is seeking a Communications & Content Manager to shape and share the organization's story. You will lead social media, produce compelling content, and develop internal publications to inform, engage, and inspire stakeholders.

You will collaborate with leadership to strengthen brand identity, support communications initiatives, and ensure consistent messaging across channels.

Qualifications

• Bachelor's degree or equivalent professional experience in communications or a related field.
• Excellent writing, editing, and proofreading skills.
• Experience managing social media platforms and developing content strategies.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Proficiency with Microsoft Office and content creation tools.

Responsibilities

• Social Media Management: Develop and execute strategies across platforms; create, schedule, publish graphics, photography, video, and posts; monitor engagement; analyze analytics; maintain brand voice.
• Content Development: Write articles and features; interview staff and partners; highlight initiatives and impact; manage editorial calendars and publication timelines.
• Publications and Internal Communications: Produce newsletters, annual reports, and internal communications; assist with speeches and executive communications; ensure professionalism and alignment with goals.
• Brand and Strategic Communications: Support marketing, PR, and community engagement; collaborate with leadership on messaging for initiatives and events; maintain brand standards; identify opportunities to raise awareness.

Skills

Excellent writing

Social media management

Organizational skills

Editing/proofreading

Content strategy

Education

Bachelor's degree in Communications/Journalism/Marketing/Public Relations/English

Tools

Microsoft Office

Job description

Neighborhood Health Association (NHA) is seeking a Communications & Content Manager to shape and share the organization's story. You will lead social media, produce compelling content, and develop internal publications to inform, engage, and inspire stakeholders.

You will collaborate with leadership to strengthen brand identity, support communications initiatives, and ensure consistent messaging across channels.