Brand Associate: Fashion & Customer Experience

Old Navy; Little Rock (AR); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

401(k) plan

Stock purchase plan

Insurance

Job summary

Old Navy in Little Rock, AR is seeking a Brand Associate to bring our brand to life for customers through outstanding service and product knowledge. You will educate shoppers, engage with them, and deliver a best-in-class experience using omni-channel tools.

You will collaborate with leadership to meet store goals, support sales floor, fitting room, cash wrap, and back-of-house operations, and maintain a neat, organized space while delivering friendly service across all interactions.

Qualifications

• Excellent customer service and communication to connect with shoppers.
• Ability to educate customers about products and loyalty programs.
• Experience working in a fast-paced retail environment.
• Comfort with using omni-channel tools to assist customers.
• Results-oriented with a friendly sales approach.
• Willingness to work a flexible schedule including holidays and weekends.

Responsibilities

• Consistently treat customers and teammates with respect.
• Promote loyalty programs and educate customers.
• Engage customers to drive sales using suggestive selling.
• Leverage omnichannel tools to enhance the shopping experience.
• Support store operations and meet personal and store goals.
• Maintain clean, organized work areas and assist across departments.
• Handle customer interactions professionally, including returns.
• Execute operational processes accurately and efficiently.

Skills

Customer service

Communication

Retail experience

Omnichannel

Sales skills

Flex schedule

Physical ability

Tools

Retail technology

Job description

Old Navy in Little Rock, AR is seeking a Brand Associate to bring our brand to life for customers through outstanding service and product knowledge. You will educate shoppers, engage with them, and deliver a best-in-class experience using omni-channel tools.

You will collaborate with leadership to meet store goals, support sales floor, fitting room, cash wrap, and back-of-house operations, and maintain a neat, organized space while delivering friendly service across all interactions.