Brand Ambassador Team Lead

Renewal-By-Andersen; Tallahassee (FL); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Paid time off

Six paid holidays

Paid training

Health insurance

Dental insurance

Vision insurance

Life insurance

Weekly pay with bonus

Job summary

Renewal by Andersen in Florida is seeking a dynamic Brand Ambassador Team Lead to drive event-based outreach. You will coordinate staffing, engage attendees, and convert interest into appointments for our design consultants.

The role values leadership, reliable transportation, and excellent communication as you manage weekly event calendars, lead strategy meetings, and train brand ambassadors while upholding brand standards and compliance.

Qualifications

• High School Diploma or Equivalent.
• At least 2 yrs of Customer Service Experience; events experience a plus.
• At least 1 yr of Supervisory/Leadership Experience.
• Reliable Transportation for commuting to events in the area.
• Strong leadership and communication skills for fast-paced environments.

Responsibilities

• Set up and break down event displays at home shows, concerts, farmer’s markets, etc.
• Engage with attendees and book an appointment with a design consultant.
• Educate consumers on product features and benefits in a friendly, no-pressure environment.
• Learn and confidently communicate brand messaging and product knowledge.
• Lead bi-weekly strategy meetings with the Events Manager to review team performance and upcoming events.
• Support recruitment and onboarding by assisting with sourcing, hiring, and training brand ambassadors.
• Contribute to event planning by researching opportunities and managing logistics.
• Maintain compliance standards and verify leads meet required qualifications.

Skills

Customer service

Leadership

Communication

Event coordination

Education

High School diploma or equivalent

Job description

Are you outgoing, well-spoken, and energized by connecting with people? Do you enjoy attending events, such as art festivals, farmer’s markets, home improvement shows, and sporting events? Then, we should talk!

At Renewal by Andersen, we deliver a signature service experience unlike any other in the home improvement industry. As a premium window and door replacement company, we recognize that our Brand Ambassador Team Leads do more than just lead their teams; they develop talent, inspire confidence, and cultivate a culture of excellence and positivity with every homeowner they meet.

What We Offer:

A Culture People Love – proudly recognized as a Top 10 Best Place to Work for 4yrs in a row

Time to Recharge – enjoy paid time off plus six paid holidays to support your work-life balance

Health & Peace of Mind – medical, dental, vision, and life insurance to support your wellbeing

Join a Company Where Growth is Real – over 60% of our leaders were promoted from within

Paid Training –comprehensive training with a supportive team committed to your success

Income (On Average): $30hr - $45hr (Base + Weekly Performance Bonus!) (Paid Weekly!)

The Brand Ambassador Team Lead supports the company’s marketing initiatives by coordinating and executing outreach efforts at local community events. These activities play a key role in driving lead generation for our sales team. You’ll conduct research and secure event opportunities, manage event calendars, and coordinate logistics. In the field, you’ll assist with staffing events as needed, oversee the event setup and teardown, and conduct site visits to ensure smooth execution and brand consistency.

Responsibilities:

• Set up and break down event displays at home shows, concerts, farmer’s markets, etc.


• Engage with attendees and book an appointment with one of our amazing design consultants


• Educate consumers on product features and benefits in a friendly, no-pressure environment


• Learn and confidently communicate brand messaging and product knowledge


• Lead bi-weekly strategy meetings with the Events Manager to review team performance, align on upcoming events, and set team objectives


• Support recruitment and onboarding by assisting with sourcing, hiring, and training brand ambassadors as needed


• Contribute to event planning by researching opportunities, coordinating bookings, and managing logistics for marketing events


• Maintain compliance standards by ensuring all team members follow company policies and procedures and verifying that leads produced by the team meet required qualifications

Requirements:

• High School Diploma or Equivalent


• At least 2yrs of Customer Service Experience – Prior Events Experience is a Plus


• At least 1yr of Supervisory/Leadership Experience


• Reliable Transportation for Commuting to Various Event Locations in the Area


• Strong leadership and management skills.


• Results-driven and goal-oriented mindset.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced and dynamic environment.

**Must be willing to undergo a criminal background check**
**This Company Participates in E-Verify**

Our Company Culture is one that strives \"to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive, collaborative, and positive environment”.

Renewal by Andersen® careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity, alignment, achievement, balance, and commitment. If these values are also important to you, we want you on our team!

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.