Brand Ambassador & Shopper Experience Lead

American Eagle Outfitters, Inc.; Grandville (MI); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

40% off AE & Aerie

Store contests and prizes

Paid time off and holidays (varies by/

Job summary

American Eagle Outfitters, Inc. is hiring a part-time Brand Ambassador to bring the brand to life in-store. You will create an amazing shopping experience for every guest, embody our values, and show your REAL self at work.

You will use the AEO Selling Model to engage guests, educate them on AE and Aerie products, promote the loyalty program, and assist across salesfloor, cash wrap, fitting room and stockroom. Flexibility for evenings, weekends, and holidays.

Qualifications

• Must be at least 16 years old.
• Able to work evenings, weekends and holidays.
• Retail experience welcomed.
• Strong customer service and communication skills.

Responsibilities

• Engage guests using the AEO Selling Model to help find products.
• Educate guests on AE & Aerie product details and make suggestions.
• Promote the AEO loyalty program and brand channels.
• Support salesfloor, Cash & Wrap, fitting room and stockroom as needed.
• Resolve guest concerns while following company policy.
• Collaborate with team to help get the job done.

Skills

People skills

Customer service

Flexible/multitask

Retail experience

16+ years old

Job description

American Eagle Outfitters, Inc. is hiring a part-time Brand Ambassador to bring the brand to life in-store. You will create an amazing shopping experience for every guest, embody our values, and show your REAL self at work.

You will use the AEO Selling Model to engage guests, educate them on AE and Aerie products, promote the loyalty program, and assist across salesfloor, cash wrap, fitting room and stockroom. Flexibility for evenings, weekends, and holidays.