Brand Ambassador & Fashion Sales Associate

Reformation; New York (NY); Hybrid; USD 22,000 - 34,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Commuter benefits

Paid time off

Retirement planning

Fertility care support

Dress discount

Job summary

Reformation in New York is seeking an Associate to drive personal sales goals and deliver an elevated client experience. You will engage customers, share brand stories on sustainability, and act as a brand ambassador while maintaining inventory accuracy and contributing to loss prevention.

Reporting to the Store Manager, you’ll work a flexible schedule (min 20 hours/week, 3 days/week, weekends included) and join a mission-driven team focused on growth, belonging, and excellent service.

Qualifications

• Experience in a sales or retail environment.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills with diverse personalities.
• Self-motivated with growth mindset.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience that surprises and delights customers.
• Deliver a culture of excellent client experience with a customer-first mindset.
• Act as a brand ambassador by sharing Reformation stories and educating on sustainability.
• Maintain exceptional customer experience feedback and NPS scores.
• Understand and maintain inventory accuracy and store controls.
• Contribute to Loss Prevention across the business.
• Uphold time and attendance policies.
• Ensure the selling floor reflects brand standards at all times.
• Share deep product knowledge with enthusiasm.
• Gather product feedback from customers to improve offerings.
• Help ensure the store environment is inspiring and products are accessible.
• Reflect Reformation's core values and culture in all efforts.
• Maintain a professional, healthy, productive work environment.

Skills

Sales experience

Interpersonal skills

Fast-paced environment

Self-motivated

Job description

Reformation in New York is seeking an Associate to drive personal sales goals and deliver an elevated client experience. You will engage customers, share brand stories on sustainability, and act as a brand ambassador while maintaining inventory accuracy and contributing to loss prevention.

Reporting to the Store Manager, you’ll work a flexible schedule (min 20 hours/week, 3 days/week, weekends included) and join a mission-driven team focused on growth, belonging, and excellent service.