Brand Ambassador & Sales Associate (Part-Time)

Reformation; Greenwich (CT); On-site; USD 19,000 - 25,000; Part time

Job summary

Reformation in Greenwich is seeking an energetic retail associate to join a mission-driven team. You will support sales, engage customers, and help maintain an elevated in-store experience that reflects our brand and sustainability focus.

Reporting to the Store Manager, you’ll work a flexible schedule, participate in clienteling, and contribute to a welcoming shopping environment that inspires trust and loyalty among visitors.

Qualifications

• Experience working with a sales or retail organization and/or operationally intensive business.

Responsibilities

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store.
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Skills

Sales experience

Customer engagement

Team collaboration

Job description

Reformation in Greenwich is seeking an energetic retail associate to join a mission-driven team. You will support sales, engage customers, and help maintain an elevated in-store experience that reflects our brand and sustainability focus.

Reporting to the Store Manager, you’ll work a flexible schedule, participate in clienteling, and contribute to a welcoming shopping environment that inspires trust and loyalty among visitors.