Brand Ambassador & Sales Leader

Free People; Knoxville (TN); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Zusammenfassung

Free People in Knoxville is seeking a Key Holder to support store operations and inspire customers through an engaging brand experience. You will collaborate with the management team to drive sales, promote wellness-focused events, and lead a team that delivers exceptional customer service.

The role emphasizes teamwork, flexibility across nights and weekends, and ongoing product knowledge sharing to strengthen customer connections and store performance.

Qualifikationen

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Aufgaben

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
• Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
• Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
• Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression

Jobbeschreibung

Free People in Knoxville is seeking a Key Holder to support store operations and inspire customers through an engaging brand experience. You will collaborate with the management team to drive sales, promote wellness-focused events, and lead a team that delivers exceptional customer service.

The role emphasizes teamwork, flexibility across nights and weekends, and ongoing product knowledge sharing to strengthen customer connections and store performance.