Brand Ambassador & Sales Leader

Pandora; Cerritos (CA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Base + bonuses

401K plan

Medical, Dental, Vision

Disability & Life Insurance

Annual leave & holidays

Product discounts

Job summary

Pandora in Los Cerritos Center seeks a Sales Lead to embody the Pandora brand, deliver outstanding customer experiences, and support managers and associates in achieving store success.

The role requires engaging customers, exceeding sales targets, and driving KPI performance while maintaining brand standards and exceptional product knowledge. Flexible schedule including nights, weekends, and holidays is expected.

Qualifications

• Minimum 18 years old and eligible to work in the United States.
• At least 2 years in a high-performance selling environment.
• Strong written and verbal communication skills.

Responsibilities

• Deliver exceptional customer experiences by immersing in Pandora’s brand and products.
• Support store managers and sales associates to drive in-store success.
• Exceed individual and store sales goals by building genuine connections with customers.
• Represent the store culture as a passionate brand ambassador.
• Create unforgettable shopping moments with strong product knowledge and loyalty-building.
• Drive KPIs, set records, and foster a results-driven environment.
• Build loyal fans through authentic engagement beyond transactions.
• Coach and inspire the sales team with real-time feedback to meet KPI goals.

Skills

Sales experience

Customer service

Brand ambassadorship

Communication skills

Time management

Tools

Microsoft Office 365

Retail POS systems

Job description

Pandora in Los Cerritos Center seeks a Sales Lead to embody the Pandora brand, deliver outstanding customer experiences, and support managers and associates in achieving store success.

The role requires engaging customers, exceeding sales targets, and driving KPI performance while maintaining brand standards and exceptional product knowledge. Flexible schedule including nights, weekends, and holidays is expected.