Brand Ambassador & Retail Team Lead

Tapestry, Inc.; West Hollywood (CA); On-site; USD 23,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach in West Hollywood, CA is seeking a Brand Ambassador to lead on the sales floor, deliver outstanding customer experiences, and drive store performance. You will support initiatives, assist with recruiting and coaching, and ensure policy compliance across daily operations.

The role emphasizes clienteling, team development, and maintaining brand standards while contributing to a positive, inclusive store culture. Physical requirements include lifting up to 50 lbs as needed.

Qualifications

• 1+ years of experience managing a competitive retail space at Lead Supervisor level.
• Ability to lift up to 50 pounds as needed.

Responsibilities

• Maintain strong leadership presence on the sales floor.
• Achieve sales targets and deliver exceptional customer experiences.
• Lead implementation of company initiatives and support store operations.
• Assist in recruiting, interviewing, and performance evaluation.
• Provide feedback to improve team performance.
• Ensure compliance with company policies and store procedures.
• Train and mentor team members in clienteling strategies.

Skills

Leadership

Customer experience

Team development

Sales targets

Conflict resolution

Job description

Coach in West Hollywood, CA is seeking a Brand Ambassador to lead on the sales floor, deliver outstanding customer experiences, and drive store performance. You will support initiatives, assist with recruiting and coaching, and ensure policy compliance across daily operations.

The role emphasizes clienteling, team development, and maintaining brand standards while contributing to a positive, inclusive store culture. Physical requirements include lifting up to 50 lbs as needed.