Brand Ambassador - Retail Sales & Customer Experience

Columbia Sportswear; Orlando (FL); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

Employee discounts

401k with match

Medical insurance

Dental insurance

Vision insurance

Wellness program

Job summary

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions and compelling product recommendations. You will support the Store Leadership team in aligning with Columbia's mission and values.

You will assist with merchandising, cashier transactions, and product flow while maintaining store standards for cleanliness and safety. 16+ and up to 2 years experience preferred.

Qualifications

• No specific education required (High School Diploma or GED preferred).
• 2 (or less) years of experience in a position or specialization.
• Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
• 16 years of age or older.

Responsibilities

• Provide exceptional customer service by responding to consumer questions or issues and suggesting options.
• Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise as needed.
• Perform all required cash register transactions (sales, returns, exchanges, loyalty program).
• Contribute to store profitability by accurate product flow handling.

Skills

Customer service

Sales

POS systems

Inventory software

Education

High School Diploma or GED preferred

Tools

POS systems

Retail software tools

Job description

Columbia Sportswear Company is seeking a Retail Associate to deliver exceptional in-store experiences through positive customer interactions and compelling product recommendations. You will support the Store Leadership team in aligning with Columbia's mission and values.

You will assist with merchandising, cashier transactions, and product flow while maintaining store standards for cleanliness and safety. 16+ and up to 2 years experience preferred.