Brand Ambassador - FLS & High Point

Kravet; High Point (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Kravet seeks a Brand Ambassador & Showroom Merchandiser to bridge sales support, trade relationships, and visual merchandising across two NC destinations. The dual-role splits time between Furnitureland South in Jamestown (4 days) and the Kravet High Point Showroom (1 day) each week.

The ideal candidate combines interior design passion, merchandising expertise, and proactive client management to drive brand awareness and growth in Kravet product lines.

Qualifications

• 2–3 years of professional experience in retail home furnishings sales or showroom management.
• Bachelor’s degree in Interior Design, Business, Marketing or related field preferred.
• Strong color/design sensibility and ability to scheme interior design projects.
• Excellent verbal and written communication; comfortable presenting to groups.
• Proficient with Google Suite and CRM software.
• Able to stand, walk, lift and move showroom items in a busy space.

Responsibilities

• Merchandising, visual standards, and showroom setup across two NC destinations.
• Assist designers with project schemes, quotes, and order tracking using CRM.
• Host product knowledge sessions and showroom tours for staff and students.
• Support regional designer events and community outreach.
• Perform daily showroom operations, inventory checks, and sample management.
• Welcome and assist visiting interior designers and guests; process basic quotes.

Skills

Retail sales

Interior design

CRM software

Google Suite

Communication

Education

Bachelor's degree

Tools

CRM software

Google Suite

Job description

The Opportunity

Seeking an energetic, creative, and organized Brand Ambassador & Showroom Merchandiser to bridge sales support, trade relationships, and visual merchandising across two premier North Carolina design destinations.

The Opportunity

Seeking an energetic, creative, and organized Brand Ambassador & Showroom Merchandiser to bridge sales support, trade relationships, and visual merchandising across two premier North Carolina design destinations.

This dual-role position splits weekly responsibilities between Furnitureland South (FLS) in Jamestown, NC (4 days/week) and the Kravet High Point Showroom in the 200 Steele Building (1 day/week). The ideal candidate will combine a strong passion for interior design, visual merchandising expertise, exceptional customer service, and proactive account management to drive brand awareness and sales growth across Kravet product lines.

Responsibilities

• Merchandising & Visual Standards - Straighten, organize, and refresh fabric/carpet/wallcovering libraries and furniture displays; receive/inspect deliveries; handle claims for damages; maintain accurate sample location records.
• Sales & Design Consultation - Assist interior designers with project schemes, quote requests, and order tracking; utilize CRM to log designer inquiries and route complex quotes/leads to outside sales reps.
• Training & Community Engagement - Host product knowledge sessions for FLS staff; conduct showroom tours for design students/groups; assist with regional designer events and community outreach
• Operations & Administration - Perform daily showroom open/close procedures on High Point days; log memo/sample checkouts; track visitor databases; maintain clean, well-supplied workspace and sample areas.
• Furnitureland South (FLS) — Jamestown, NC

Focus: Sales Support, Design Consultant Engagement & Product Merchandising

• Display & Merchandising Maintenance: Maintain and curate displays for Tomlinson-Directional Furniture and Kravet products within both the dedicated Tomlinson-Directional gallery and FLS primary resource rooms.
• Interior Design Consultant Support: Work directly with FLS Interior Design Consultants to assist with product selections, schemes, quoting, and order management for their clients and projects.
• Training & Education: Conduct regularly scheduled product and service training sessions for FLS consultants to elevate awareness and specification of Kravet products.
• Relationship Building: Cultivate strong professional relationships with consultants and influence product selection in an active retail setting.
• High Point Showroom (200 Steele) — High Point, NC

Focus: Visual Merchandising, Display Setup & Showroom Operations Support

• Visual Merchandising & Showroom Setup: Support monthly new product rollouts, display adjustments, and visual merchandising for fabrics, wallcoverings, trims, and furniture displays.
• Inventory & Delivery Handling: Receive, unpack, inspect, and display incoming product shipments. Maintain accurate inventory guides and execute weekly discontinued product removals.
• Designer & Guest Support: Welcome visiting interior designers and students, assist with project scheming, scan samples/visitors via internal systems (Oracle), and assist with basic quotes and order placement.
• High Point Furniture Market Support: Participate fully in pre-market setup, floor merchandising, visitor tracking, and post-market breakdown during the twice-annual High Point Furniture Market (Spring and Fall).

Qualifications

• Experience: Minimum of 2–3 years of professional experience in retail home furnishings sales, interior design, customer service, or showroom management.
• Education: Bachelor’s degree in Interior Design, Business, Marketing, or a related field preferred.
• Design Acumen: Strong color/design sensibility with demonstrated ability to scheme interior design projects.
• Communication Skills: Excellent verbal and written communication skills; comfortable presenting to and training group audiences.
• Technical Proficiency: Proficient with Google Suite, CRM software.
• Physical Requirements: Must be able to stand, walk, reach, lift, and move home furnishing items/samples in an active showroom and retail environment.
• Schedule Flexibility: Full-time, in-person commitment including Fridays and Saturdays. Willingness to work extended hours during twice-annual High Point Furniture Markets.