Brand Ambassador Field Service Technician

Primo Brands; Illinois; On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401K with 5% match

ESPP

Life insurance

Disability insurance

Paid vacation

Holidays

Employee discounts

Commuter benefits

Job summary

Primo Brands is seeking a Service Technician in Danville, IL to uphold our brand through reliable service of water vending machines and equipment. You will build strong customer relationships, perform maintenance, sanitation, repairs, and lab sampling while meeting safety standards.

Responsibilities include timely on-site service calls, inventory handling, pre-trip vehicle checks, and representing Primo Brands with knowledge of our products to deliver exceptional customer experiences; weekend

Qualifications

• Exceptional customer service and communication skills.
• Strong mechanical aptitude and ability to use diagnostic tools.
• Ability to use application based handheld devices.
• Excellent planning, time management, organization and problem solving skills.
• Basic math skills proficiency.
• Ability to frequently lift and/or move up to 50lbs.
• Ability to stand for prolonged periods of time when servicing equipment.
• Valid Driver’s License and ability to meet Company driver qualification standards.
• Flexibility to work weekends based on business needs.

Responsibilities

• The Service Technician role is responsible for building high impact relationships with our customers, and ensuring our products, equipment, and services represent our brand each day.
• Perform maintenance, sanitation, repairs and lab sampling on water vending machines while adhering to quality and safety standards.
• Respond to service calls in a timely manner and close service requirements with accuracy and precision.
• Responsible for loading equipment parts and managing inventory.
• Daily pre-trip inspection and maintain cleanliness of vehicle.
• Collects all cash/coins within designated retail markets and vending locations.
• Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services and providing exceptional customer experiences

Skills

Customer service

Mechanical aptitude

Planning & organization

Math skills

Physical stamina

Valid driver’s license

Tools

Diagnostic tools

Handheld devices

Job description

Primo Brands is seeking a Service Technician in Danville, IL to uphold our brand through reliable service of water vending machines and equipment. You will build strong customer relationships, perform maintenance, sanitation, repairs, and lab sampling while meeting safety standards.

Responsibilities include timely on-site service calls, inventory handling, pre-trip vehicle checks, and representing Primo Brands with knowledge of our products to deliver exceptional customer experiences; weekend