Brand Ambassador: Elevate Fashion Experience (Flexible Hours)

Ralph Lauren; Pearl (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

Ralph Lauren in Pearl, MS is seeking a Brand Ambassador to deliver a personalized shopping experience and uphold brand standards. You will engage customers, drive store KPIs, and collaborate with the team to execute flawless service across all touchpoints.

The role emphasizes fashion knowledge, a customer-first mindset, and the ability to adapt in a high-volume environment while supporting floor sets, replenishment, and in-store programs like Polo Connect.

Qualifications

• Retail experience in a large-volume or high-profile environment preferred.
• Ability to communicate effectively with customers and store personnel.
• Ability to stand, move, and walk for multiple hours and lift up to 30 lbs.

Responsibilities

• Provides excellent customer service with a customer-first mindset.
• Understands sales objectives and meets or exceeds individual KPI and uses tools to drive performance.
• Contributes to monthly, quarterly, and annual sales plans by collaborating with the team to uphold brand standards.
• Engages customers through Polo Connect program.
• Demonstrates passion and knowledge of fashion and styling.
• Educates customers on programs and offerings available to them.
• Provides customer service in fitting rooms and assists with sizing.
• Maintains store standards and completes opening/closing responsibilities.
• Supports floor sets and replenishment.
• Participates in company trainings on compliance, product, and initiatives.
• Balances tasks while prioritizing the Ralph Lauren experience.

Skills

Customer service

Team player

Fashion knowledge

Communication

Curiosity

Job description

Ralph Lauren in Pearl, MS is seeking a Brand Ambassador to deliver a personalized shopping experience and uphold brand standards. You will engage customers, drive store KPIs, and collaborate with the team to execute flawless service across all touchpoints.

The role emphasizes fashion knowledge, a customer-first mindset, and the ability to adapt in a high-volume environment while supporting floor sets, replenishment, and in-store programs like Polo Connect.