Brand Ambassador: Elevate Customer Experience & Loyalty

American Eagle Outfitters, Inc.; Virginia Beach (VA); On-site; USD 1,759,000 - 1,970,000; Part time

Benefits offered by this job

Employee discount

Store contests

Merch prizes

Job summary

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring the AE and Aerie experience to life at Lynnhaven Mall in Virginia Beach. You will help guests find products, share brand stories, and promote the loyalty program while staying energetic and friendly.

You will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, ensuring a positive shopping journey and adherence to store policies. Weekend/evening availability is preferred.

Qualifications

• Love interacting with people and delivering friendly service.
• Available to work evenings, weekends, and holidays.
• Retail experience preferred.
• Must be at least 16 years old.

Responsibilities

• Engage guests using the AEO Selling Model to help them find what they need with a friends-first approach.
• Educate guests on AE & Aerie products and suggest suitable options.
• Introduce the AEO loyalty program and other brand channels to guests.
• Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• Proactively resolve guest concerns while following company policy.
• Be a team player and support colleagues to get the job done.
• Uphold integrity by following AEO policies and procedures.

Skills

People person

Retail experience

Customer service

Energetic

Job description

American Eagle Outfitters, Inc. is seeking a part-time Brand Ambassador to bring the AE and Aerie experience to life at Lynnhaven Mall in Virginia Beach. You will help guests find products, share brand stories, and promote the loyalty program while staying energetic and friendly.

You will move across Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed, ensuring a positive shopping journey and adherence to store policies. Weekend/evening availability is preferred.