Brand Ambassador: Designer Toys & In-Store Experience

Pop Mart; Rhode Island; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Onboarding & training

Career development

Brand events and store openings

Global designer toy brand

Job summary

POP MART in Providence, RI is seeking energetic Retail Sales Associates to bring our unique brand to life. As a Sales Associate, you will deliver memorable shopping experiences, share our story, and help customers discover POP MART's collectible art toys.

You will know products, perform purchases, returns, exchanges, and loyalty transactions with our POS system, while assisting with merchandising, inventory, and maintaining a clean, welcoming store.

Qualifications

• High school diploma or equivalent preferred.
• 1+ year of customer-facing retail experience preferred.
• Passion for delivering exceptional customer service and creating memorable experiences.
• Strong communication and interpersonal skills.
• Bilingual or multilingual abilities are a plus.
• Must be at least 18 years of age.

Responsibilities

• Deliver exceptional customer experience as a brand ambassador.
• Provide product knowledge and personalized recommendations.
• Handle purchases, returns, exchanges, and loyalty transactions.
• Assist with merchandising, inventory, and store cleanliness.
• Support Robo Shop replenishment and other store operations as needed.

Skills

Customer service

Communication

Sales skills

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

POP MART in Providence, RI is seeking energetic Retail Sales Associates to bring our unique brand to life. As a Sales Associate, you will deliver memorable shopping experiences, share our story, and help customers discover POP MART's collectible art toys.

You will know products, perform purchases, returns, exchanges, and loyalty transactions with our POS system, while assisting with merchandising, inventory, and maintaining a clean, welcoming store.