Brand Ambassador Delivery Driver - Customer-First

Kroger; Romulus (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Kroger is seeking a delivery driver to provide top-notch customer service while delivering orders to customers at their homes. You will operate a company vehicle, adhere to driving standards, and serve as a Kroger brand ambassador during interactions about the Seamless Experience and delivery process.

Responsibilities include on-time delivery, maintaining professional appearance, noting temperatures for food safety, and reporting any issues to supervision.

Qualifications

• Valid driver's license.
• Must have a Chauffer License.
• Excellent communication and customer service skills.
• Must be able to maintain a good driving record.
• Ability to operate a delivery van and handheld tablet.

Responsibilities

• Provide excellent customer service while delivering orders to the customer.
• Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers.
• Drive a company vehicle safely and in accordance with Kroger's driving standards.
• Ensure orders are delivered on time and in good condition, resolving issues as needed.
• Maintain customer communication while en route and monitor temperatures for food safety.
• Handle product safely and report any breakages or contamination to a supervisor.
• Complete pre-inspections of the company vehicle and report defects.
• Operate company-provided technology for maps and customer interaction.

Skills

Driver's license

Chauffer license

Customer service

Clean driving record

Operate tablet device

Job description

Kroger is seeking a delivery driver to provide top-notch customer service while delivering orders to customers at their homes. You will operate a company vehicle, adhere to driving standards, and serve as a Kroger brand ambassador during interactions about the Seamless Experience and delivery process.

Responsibilities include on-time delivery, maintaining professional appearance, noting temperatures for food safety, and reporting any issues to supervision.