Brand Ambassador & Customer Experience Specialist

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Louisville (KY)

On-site

USD 17,000 - 22,000

Part time

3 days ago

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Benefits offered by this job

40% off AE & Aerie products

Store contests and prizes

Paid time off/holiday pay vary by role

Job summary

American Eagle is seeking a part-time Brand Ambassador to create an amazing shopping experience and be the face of the brand. You will engage with guests, share product knowledge, and promote AE&Aerie loyalty programs while delivering exceptional service.

Responsibilities include assisting across Salesfloor, Cash & Wrap, Fitting Room, and Stockroom, solving guest issues, and upholding policies with integrity. Previous retail experience and schedule flexibility are valued for this role.

Qualifications

Able to engage with guests and educate on product details.
Comfortable promoting loyalty programs and brand channels.
Experience in retail is a plus.
Available to work evenings, weekends and holidays.
Must be at least 16 years old.

Responsibilities

Engage with guests using a friendly, confident approach to help them find products.
Educate guests on AE&Aerie product details and make tailored suggestions.
Promote the AEO loyalty program and other brand channels to guests.
Flex between Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
Resolve guest concerns quickly while adhering to store policies.
Collaborate with team to achieve store goals and deliver great guest experiences.