Brand Ambassador & Customer Experience Specialist

Abercrombie & Fitch Spain, SL; Liberty Township (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Training and Development

A Global Team of People Who'll CelebrA

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a retail associate to deliver a welcoming, inclusive customer experience and support merchandise presentation in a fast-paced store. You will assist customers, help maintain visual standards, and process purchases with a friendly checkout experience.

The role covers customer service, sales floor upkeep, cash wrap operations, and support for online orders, with a flexible schedule and opportunities for career advancement within a global brand.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsibilities

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Job description

Abercrombie & Fitch Co. is seeking a retail associate to deliver a welcoming, inclusive customer experience and support merchandise presentation in a fast-paced store. You will assist customers, help maintain visual standards, and process purchases with a friendly checkout experience.

The role covers customer service, sales floor upkeep, cash wrap operations, and support for online orders, with a flexible schedule and opportunities for career advancement within a global brand.