Brand Ambassador: Customer Experience & Retail Ops

Ralph Lauren; Tinton Falls (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Ralph Lauren in Tinton Falls, NJ seeks a Full-Time Brand Ambassador to deliver a personalized shopping experience. You will engage clients, support store initiatives, and uphold RL brand standards.

Join a team-focused environment that values inclusivity, curiosity, and exceptional customer service, with opportunities for growth within the brand. You will use new technology and participate in community outreach, while maintaining productivity and adapting to flexible schedules, including weekends

Qualifications

• Retail experience in high-volume or high-profile environment.
• Strong verbal and written communication with customers and team members.
• Ability to lift up to 30 lbs and move around the sales floor.
• Flexible schedule including days, evenings, weekends, and travel as needed.
• Proven ability to build positive relationships with customers and coworkers.
• Time management and prioritization skills.

Responsibilities

• Understand and drive sales and store profitability.
• Support store initiatives and team training.
• Engage clients with creative approaches to reach a broader client base.
• Deliver a consistent customer experience aligned with RL brand standards.
• Participate in community outreach and client initiatives.
• Provide feedback to management on opportunities and category needs.
• Maintain store standards and productivity through effective execution.

Skills

Retail experience

Customer service

Communication skills

Flexible schedule

Team player

Job description

Ralph Lauren in Tinton Falls, NJ seeks a Full-Time Brand Ambassador to deliver a personalized shopping experience. You will engage clients, support store initiatives, and uphold RL brand standards.

Join a team-focused environment that values inclusivity, curiosity, and exceptional customer service, with opportunities for growth within the brand. You will use new technology and participate in community outreach, while maintaining productivity and adapting to flexible schedules, including weekends