Brand Ambassador & Customer Experience Lead

J. Mclaughlin; Alys Beach (FL); On-site; USD 17,000 - 23,000; Full time

Job summary

J.McLaughlin is seeking a motivated Sales Associate for our retail store in Watersound, FL. You will provide exceptional client service, drive sales with strong product knowledge, and build relationships with customers to create a personalized shopping experience.

As a brand ambassador, you will engage with our communities, participate in store events, and maintain a welcoming sales floor with a focus on accuracy and efficiency in handling client inquiries and transactions.

Qualifications

• High School Diploma or GED required.
• Previous retail or customer service experience preferred.
• Team player with strong communication and interpersonal skills.
• Proven track record achieving sales goals and taking accountability for results.
• Positive and self-motivated to win every customer.
• Frequent adaptabil ity to change with strong problem-solving skills.

Responsibilities

• Act as Brand Ambassador, embracing the company culture to develop relationships with clients and communities.
• Provide exemplary client service to create a customer-centric, friendly retail environment.
• Drive sales by demonstrating product knowledge and offering appropriate suggestions to clients.
• Utilize clienteling tools and outreach to inform customers of events and new products.
• Support store operations by completing daily tasks and maintaining areas of responsibility.
• Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients.
• Communicate effectively with customers, supervisors, peers, and other stores teams.
• Lead by example with integrity and professionalism.

Skills

Retail experience

Customer service

Sales goals

Communication

Interpersonal skills

Team player

Adaptability

Problem-solving

Education

High School Diploma or GED

Job description

J.McLaughlin is seeking a motivated Sales Associate for our retail store in Watersound, FL. You will provide exceptional client service, drive sales with strong product knowledge, and build relationships with customers to create a personalized shopping experience.

As a brand ambassador, you will engage with our communities, participate in store events, and maintain a welcoming sales floor with a focus on accuracy and efficiency in handling client inquiries and transactions.