Brand Ambassador — Create Trendy, Customer-Driven Experiences

Urban-Outfitters-7e13a49d; Portland (ME); On-site; USD 19,286 - 26,174; Part time

Benefits offered by this job

Employee discount on UO products

Flexible scheduling

Opportunities to grow within the brand

Hands-on fashion, culture, and retail

Team celebration of individuality

Job summary

Urban Outfitters is seeking Brand Ambassadors for our Portland, ME store. You’ll help bring the brand to life through real connections, personal style, and a passion for pop culture. You’ll engage customers, share product drops, and maintain an inspiring shopping environment to create memorable experiences.

Roles emphasize genuine energy, teamwork, and flexibility to adapt to daily store needs. Prior retail or customer service exposure is a plus, with scheduling that often includes nights and

Qualifications

• Experience in retail or customer service is a plus, but not required.
• Comfort with a fast-paced, ever-changing retail environment.
• Flexibility with scheduling including nights, weekends, and holidays.

Responsibilities

• Bring the Brand to Life by engaging customers with authentic conversations about products and drops.
• Create energy on the salesfloor through enthusiasm and knowledge of current promotions.
• Make shopping seamless by maintaining an organized, inviting space and assisting with restocking and displays.
• Use in-store tech to support customers across in-store, online, or hybrid shopping channels.
• Stay curious and flexible, ready to jump in where needed and learn as you go.
• Work as a team to support colleagues and create a positive store atmosphere.

Skills

Customer service oriented

People-first mindset

Retail experience (plus)

Fashion & trend awareness

Job description

Urban Outfitters is seeking Brand Ambassadors for our Portland, ME store. You’ll help bring the brand to life through real connections, personal style, and a passion for pop culture. You’ll engage customers, share product drops, and maintain an inspiring shopping environment to create memorable experiences.

Roles emphasize genuine energy, teamwork, and flexibility to adapt to daily store needs. Prior retail or customer service exposure is a plus, with scheduling that often includes nights and