Brand Ambassador & Communications Specialist

Shik Innovation Group; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training and coaching

Brand representation experience

Professional growth opportunities

Job summary

SHIK Innovation Group is seeking a confident Communications Agent in Austin to deliver clear brand messages, engage with customers, and create positive interactions in a dynamic, team-driven environment.

You will discuss products and promotions, attend in-person events, and adapt communications for diverse audiences while building professional relationships. Training and ongoing coaching are provided to help you grow in presentation and customer engagement skills.

Qualifications

• Strong verbal communication and active listening.
• Friendly, professional, and approachable demeanor.
• Confidence when speaking with individuals and groups.
• Willingness to learn and strong interpersonal skills.
• Organized with attention to detail.
• Ability to collaborate in a team environment.
• Customer-facing or promotional experience is a plus; not required.

Responsibilities

• Communicate information about products, services, and promotions clearly and professionally.
• Represent the company and partner brands during in-person activities and public-facing engagements.
• Engage with customers, answer questions, and provide helpful information.
• Adapt communication to different audiences and customer needs.
• Assist with promotional presentations and product demonstrations.
• Maintain consistent brand messaging during customer interactions.
• Build positive relationships through attentive listening and professional communication.
• Collaborate with team to support campaign objectives.
• Participate in training sessions to improve presentation and interpersonal skills.

Skills

Verbal communication

Active listening

Interpersonal skills

Teamwork

Attention to detail

Collaboration

Customer-facing experience

Job description

SHIK Innovation Group is seeking a confident Communications Agent in Austin to deliver clear brand messages, engage with customers, and create positive interactions in a dynamic, team-driven environment.

You will discuss products and promotions, attend in-person events, and adapt communications for diverse audiences while building professional relationships. Training and ongoing coaching are provided to help you grow in presentation and customer engagement skills.