Communications Agent- Immediate Start

Shik Innovation Group; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Training and coaching

Brand representation experience

Professional growth opportunities

Job summary

SHIK Innovation Group is seeking a confident Communications Agent in Austin to deliver clear brand messages, engage with customers, and create positive interactions in a dynamic, team-driven environment.

You will discuss products and promotions, attend in-person events, and adapt communications for diverse audiences while building professional relationships. Training and ongoing coaching are provided to help you grow in presentation and customer engagement skills.

Qualifications

• Strong verbal communication and active listening.
• Friendly, professional, and approachable demeanor.
• Confidence when speaking with individuals and groups.
• Willingness to learn and strong interpersonal skills.
• Organized with attention to detail.
• Ability to collaborate in a team environment.
• Customer-facing or promotional experience is a plus; not required.

Responsibilities

• Communicate information about products, services, and promotions clearly and professionally.
• Represent the company and partner brands during in-person activities and public-facing engagements.
• Engage with customers, answer questions, and provide helpful information.
• Adapt communication to different audiences and customer needs.
• Assist with promotional presentations and product demonstrations.
• Maintain consistent brand messaging during customer interactions.
• Build positive relationships through attentive listening and professional communication.
• Collaborate with team to support campaign objectives.
• Participate in training sessions to improve presentation and interpersonal skills.

Skills

Verbal communication

Active listening

Interpersonal skills

Teamwork

Attention to detail

Collaboration

Customer-facing experience

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

About the Role

We are looking for a confident and personable Communications Agent to help deliver clear brand messages, engage with customers, and create positive interactions with the public. This position is ideal for someone who enjoys speaking with people, presenting information, and building professional relationships in a dynamic, team-oriented environment.

Training and ongoing guidance are provided, making this a great opportunity for candidates looking to develop their communication and customer engagement skills.

Responsibilities

• Communicate information about products, services, and promotional initiatives clearly and professionally.
• Represent the company and partner brands during in-person activities and public-facing engagements.
• Engage with customers, answer questions, and provide helpful information.
• Adapt communication techniques to different audiences and customer needs.
• Assist with promotional presentations and product demonstrations.
• Maintain consistent brand messaging during customer interactions.
• Build positive relationships through attentive listening and professional communication.
• Collaborate with team members to support campaign objectives.
• Participate in training sessions to improve presentation and interpersonal skills.

Qualifications

• Strong verbal communication and active listening skills.
• Friendly, professional, and approachable personality.
• Confidence when speaking with individuals and groups.
• Strong interpersonal skills and a willingness to learn.
• Good organizational skills and attention to detail.
• Ability to work effectively in a collaborative environment.
• Previous customer-facing or promotional experience is an advantage but not required.

What We Offer

• Training and ongoing coaching.
• Opportunities to strengthen communication and presentation skills.
• A supportive and energetic team environment.
• Hands-on experience in brand representation and customer engagement.
• Opportunities for professional growth.
• Compensation based on the position and experience.