Brand Ambassador

brobstongroup.com - Jobboard; Smithfield (NC); On-site; USD 20,664 - 27,552; Part time

Job summary

Ralph Lauren is looking for Part-Time Brand Ambassadors in Smithfield, North Carolina, to deliver a personalized shopping experience while contributing to daily store operations and sales goals. This role emphasizes customer engagement and the representation of Ralph Lauren's brand standards.

Ideal candidates should have retail experience, strong communication skills, and flexible availability, including evenings and weekends. Responsibilities include driving sales results, maintaining store standards, and building customer relationships.

Qualifications

• Retail or similar industry experience preferred in a high-volume specialty environment.
• Strong customer communication and relationship-building skills.
• Ability to operate register, stand and walk for extended periods.

Responsibilities

• Drive daily sales results and work to achieve individual and team targets.
• Provide a personalized customer experience and support store vision.
• Engage in networking to build customer relationships and clientele.

Skills

Customer communication

Relationship-building

Retail experience

Job description

Summary

Part-Time Brand Ambassadors deliver a personalized, inspiring shopping experience while supporting daily store operations and sales goals. The role is customer-first, collaborative, and focused on building clientele and representing the Ralph Lauren brand standards.

Responsibilities

• Drive daily sales results and work to achieve individual and team targets
• Provide a personalized customer experience and support the store vision
• Utilize company tools and alternative purchasing methods (Gladly, Click to Zoom, JRNI, Ship to Home) to support sales
• Participate in team training and represent RL brand expectations on the sales floor
• Engage in networking to build customer relationships and clientele
• Provide feedback to management on opportunities and category needs
• Maintain sales floor standards and support product discovery via QR codes and digital catalogs

Requirements

• Retail or similar industry experience preferred in a high-volume specialty environment
• Strong customer communication and relationship-building skills
• Ability to operate register, stand and walk for extended periods, and maneuver around the sales floor
• Ability to lift and carry up to 30 lbs and perform light climbing as needed
• Flexible availability including days, evenings, weekends and potential overnight shifts or travel