Brand Ambassador

Team Enterprises, Inc.; San Juan (PR); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Quarterly bonus up to 20% of base

Job summary

TEAM is a retail-focused experiential marketing agency partnering with brands to deliver memorable consumer experiences. This role involves representing Bacardi, engaging travelers, and driving sales through effective product storytelling, stock management, and merchandising in on-site retail environments.

Candidates should have strong retail experience, excellent communication, and the ability to speak a second language.

Qualifications

• Strong experience in retail sales.
• Must be results driven and flexible to change.
• Must demonstrate passion for outstanding and memorable customer experience.
• Dedicated team player.
• Effective communicator.
• Strong interpersonal and motivational abilities.
• Positive approach and willingness to learn.
• Ability to speak a second language.

Responsibilities

• Represent the Bacardi brand in appearance, behaviors and product knowledge.
• Interact with travelers to deliver key product messages and meet sales targets.
• Follow merchandising guidelines to maintain high store standards.
• Ensure Bacardi displays are properly executed for seamless navigation of travelers through the Bacardi portfolio.
• Maintain stock on the shop floor and report out-of-stock SKUs.
• Provide product training and complete knowledge assessments.
• Capture frontline feedback and share Brand information with staff to achieve sales targets.

Skills

Retail sales

Communication

Organized

Bilingual

Job description

WHY YOU'LL DIG YOUR GIG

WHO WE ARE

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

WHAT YOU WILL DO

Responsible for maximizing sales and providing outstanding customer service to every single consumer as key advocates of the brand and experts in the field, they will bring to life the spirits within our portfolio in order to engage and connect with travelers.

CLIENTELING

• Represent the Bacardi brand in all aspects: 1) Appearance 2) Behaviors and 3) Product Knowledge

• Interact and connect with travelers in a professional and engaging manner, delivering key prioduct messages to achieve sales target.

• Achieve sales target at all times, and aim to consistently over-achieve

VISUAL MERCHANDISING

• Follow the Merchandising Guidelines to deliver to the highest standard the Picture of Success in store on a daily basis

• Ensure that all Bacardi displays are correctly executed to ensure a seamless navigation for the travelers through the Bacardi portfolio

STOCK MANAGEMENT/REPLENISHMENT

• Ensure that Bacardi products are available on the shop floor at all times

• Ensure that GWP and POS stock are on hand at all times

• Proactively report any out-of-stock SKUs to the Bacardi Retail Ambassador Supervisor or Sales Manager

• Ensure to have on hand all materials required to deliver a successful promotional activation, following the promotion mechanics guideline

TRAINING & PRODUCT KNOWLEDGE

• Regular attendance of product training sessions and completion of period product knowledge assessments to ensure up-to-date familiarity on all Bacardi brands

• Capture and share frontline feedback (Bacardi Retail Ambassador, travelers and retailer shop floor staff)

• Share Brand information (key selling points, taste profile) with the Retail Shop for Staff in order to achieve the Bacardi sales target

WAYS TO STAND OUT FROM THE CROWD

• Professional: organized, punctual and leads by example
• Must be results driven and flexible to change
• Must demonstrate passion for outstanding and memorable customer experience
• Dedicated team player
• Effective communicator
• Strong interpersonal and motivational abilities
• Positive approach and willingness to learn Strong experience in retail sales
• Ability to speak a second language

EQUAL OPPORTUNITY

TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [e-mail]

Agency Corporate Responsibilities

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Compensation

35000 and bonus up to 20% of base salary. Bonus is paid quarterly based on hitting sales targets defined by client