Brand Ambassador

TEAM; San Juan (PR); On-site; USD 32,000 - 39,000; Full time

Job summary

TEAM is an award-winning experiential marketing agency delivering campaigns rooted in strategy and insights. We partner with brands to create experiences that engage travelers and shoppers, with a strong emphasis on in-store execution and brand storytelling.

As a Bacardi retail ambassador, you will maximize sales, provide outstanding customer service, and ensure stock, merchandising, and product knowledge are up to date.

Qualifications

• Experience in retail sales and POS transactions.
• Strong customer-service orientation and communication skills.
• Ability to speak a second language.

Responsibilities

• Represent Bacardi brand in-store with professional appearance.
• Engage travelers with key product messages to drive sales.
• Maintain visual merchandising and stock levels on the shop floor.
• Attend product training sessions and share feedback with the team.

Skills

Retail sales experience

Customer service

Bilingual

Job description

Who We Are

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.

Who We Are

TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.

THE TEAM DIFFERENCE

People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.

What You Will Do

Responsible for maximizing sales and providing outstanding customer service to every single consumer as key advocates of the brand and experts in the field, they will bring to life the spirits within our portfolio in order to engage and connect with travelers.

CLIENTELING

• Represent the Bacardi brand in all aspects: 1) Appearance 2) Behaviors and 3) Product Knowledge
• Interact and connect with travelers in a professional and engaging manner, delivering key prioduct messages to achieve sales target.
• Achieve sales target at all times, and aim to consistently over-achieve

VISUAL MERCHANDISING

• Follow the Merchandising Guidelines to deliver to the highest standard the Picture of Success in store on a daily basis
• Ensure that all Bacardi displays are correctly executed to ensure a seamless navigation for the travelers through the Bacardi portfolio

STOCK MANAGEMENT/REPLENISHMENT

• Ensure that Bacardi products are available on the shop floor at all times
• Ensure that GWP and POS stock are on hand at all times
• Proactively report any out-of-stock SKUs to the Bacardi Retail Ambassador Supervisor or Sales Manager
• Ensure to have on hand all materials required to deliver a successful promotional activation, following the promotion mechanics guideline

TRAINING & PRODUCT KNOWLEDGE

• Regular attendance of product training sessions and completion of period product knowledge assessments to ensure up-to-date familiarity on all Bacardi brands
• Capture and share frontline feedback (Bacardi Retail Ambassador, travelers and retailer shop floor staff)
• Share Brand information (key selling points, taste profile) with the Retail Shop for Staff in order to achieve the Bacardi sales target

WAYS TO STAND OUT FROM THE CROWD

• Professional: organized, punctual and leads by example
• Must be results driven and flexible to change
• Must demonstrate passion for outstanding and memorable customer experience
• Dedicated team player
• Effective communicator
• Strong interpersonal and motivational abilities
• Positive approach and willingness to learn Strong experience in retail sales
• Ability to speak a second language

EQUAL OPPORTUNITY

TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact [e-mail]

Compensation

35000 and bonus up to 20% of base salary. Bonus is paid quarterly based on hitting sales targets defined by client