Brand Ambassador

Stronghouse; Mishawaka (IN); On-site; USD 25,000 - 28,000; Full time

Job summary

Stronghouse is seeking a Retail Event Marketer in Mishawaka, IN to drive lead generation and brand awareness at events and big-box retail locations. You will engage customers, capture information, and set appointments while representing the brand with a professional, branded presence.

The role requires strong communication, an outgoing personality, and flexibility to work evenings and weekends. Smartphone access and reliable transportation are expected for local travel within the territory.

Qualifications

• Experience in retail, events, customer service, or lead generation preferred.
• Strong communication and interpersonal skills.
• Outgoing personality and confidence engaging customers.

Responsibilities

• Engage customers to generate and qualify leads.
• Initiate conversations to build interest and brand awareness.
• Capture accurate customer information and set appointments.
• Represent the brand at retail stores and events.
• Set up and maintain booths and in-store displays.
• Maintain a professional, branded presence.
• Act as a brand ambassador delivering clear messaging.
• Provide excellent customer experiences.
• Accurately document leads and track daily performance.
• Follow processes, procedures, and company compliance standards.
• Effectively communicate with the Field Marketing Manager.
• Adhere to assigned schedules, maintain punctuality, and meet location coverage requirements.

Skills

Lead generation

Customer engagement

Communication

Sales mindset

Data recording

Tools

Smartphone

Job description

Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers’ attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.

Position Summary

The Retail Event Marketer is responsible for generating high-quality leads and building brand awareness through direct customer engagement at events, outreach, and big-box retail locations. This role requires an energetic, outgoing individual who excels at face-to face interaction and customer engagement. Responsible for exceeding lead targets and goals administered by the Territory Field Marketing Manager.

Key Responsibilities

• Engage customers to generate and qualify leads
• Initiate conversations to build interest and brand awareness
• Capture accurate customer information and set appointments
• Represent the brand at retail stores and events
• Set up and maintain booths and in-store displays
• Maintain a professional, branded presence
• Act as a brand ambassador delivering clear messaging
• Provide excellent customer experiences
• Accurately document leads and track daily performance
• Follow processes, procedures, and company compliance standards
• Effectively Communicate with the Field Marketing Manager
• Adhere to assigned schedules, maintain punctuality, and meet all location coverage requirements

Job Requirements

• Experience in retail, events, customer service, or lead generation preferred
• Strong communication and interpersonal skills
• Outgoing personality and confidence engaging customers
• Self-motivated and goal-driven
• Ability to stand for extended periods
• Availability to work evenings and weekdays/weekends
• Smartphone required

Knowledge, Skills, and Abilities

• Sales-oriented mindset with competitive drive
• Ability to handle objections and maintain engagement
• Strong customer interaction skills
• Attention to detail in data entry and reporting
• Ability to meet performance goals consistently

Travel Requirements

• Local travel within assigned territory
• Reliable transportation to work assigned schedules within the field market territory

Compensation

• Hourly base pay of $18–$20, based on experience, plus bonus structure
• Opportunity to increase earnings through consistent performance and exceeding targets

To be considered for this position, applicants must be at least 18 years of age.

Transportation Requirement

Do you have reliable access to your own vehicle and the ability to travel locally as needed? This position requires regular onsite attendance at a Big Box retail partner location (listed in ad), as well as participation in local tabling events, home shows, and other community outreach activities.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Stronghouse’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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