Brand Ambassador

Brobston Group; Edinburgh (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Brobston Group in the United States is seeking a Brand Ambassador who delivers a personalized, inspiring shopping experience while supporting store sales and customer engagement.

This role upholds the brand's customer experience standards, contributes to an inclusive, collaborative store environment, and requires strong communication, retail experience, and the ability to work flexible hours.

Qualifications

• Retail or similar experience in a high-volume or high-profile environment.
• Strong communication skills and the ability to build positive working relationships.
• Ability to meet physical demands including standing, walking, and lifting up to 30 pounds.

Responsibilities

• Drive sales goals by putting customers at the center of decisions and engaging in client development.
• Support company initiatives, team training, and the use of digital shopping tools and alternative purchasing options.
• Maintain sales floor and store standards while sharing customer and product feedback with management.
• Build positive relationships with customers, managers, and coworkers.

Skills

Retail experience

Communication skills

Customer service

Team collaboration

Job description

Summary

The Brand Ambassador provides a personalized, inspiring shopping experience while supporting store sales and customer engagement. This role represents the brand's customer experience standards and contributes to an inclusive, collaborative store environment.

Responsibilities

• Drive sales goals by putting customers at the center of decisions and engaging in client development.
• Support company initiatives, team training, and the use of digital shopping tools and alternative purchasing options.
• Maintain sales floor and store standards while sharing customer and product feedback with management.
• Build positive relationships with customers, managers, and coworkers.

Requirements

• Retail or similar experience in a complex, high-volume, or high-profile specialty environment is preferred.
• Strong communication skills and the ability to build positive working relationships.
• Ability to meet the physical demands of the role, including standing, walking, and lifting up to 30 pounds.
• Ability to work a flexible schedule, including days, evenings, weekends, and possible overnight shifts.