Branch Wholesale Product Specialist

Sherwin-Williams; Cedar Rapids (IA); On-site; USD 18,000 - 26,000; Full time

Job summary

Sherwin-Williams in Cedar Rapids, IA is seeking a Wholesale Product Specialist to work with commercial paint customers, determine their needs, answer questions about products, and recommend the right solutions for ongoing projects.

This full-time role emphasizes delivering outstanding customer service, resolving issues promptly, staying current on product features, and helping the store achieve its sales goals while maintaining high store standards.

Responsibilities

• Assist commercial paint customers with needs and products.
• Answer questions about Sherwin-Williams products.
• Recommend the right solutions for ongoing projects.
• Resolve customer concerns promptly to maximize satisfaction.
• Stay up-to-date with product features and maintain quality standards.
• Help the store achieve sales goals while delivering excellent service.

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #703527, located at: 3501 J St SW Cedar Rapids Iowa 52404.

This is a FULL-TIME postion with the startingpay of $16.26 an hr.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.